Move Fast

Are you frustrated when you call, email or text someone and they do not respond ASAP? How fast do you respond when someone contacts you? People notice how long it takes to get a response, so if you expect one back quick, then you better answer fast. You might not have the information they need, but still, respond letting them know you’re working on it.

This strengthens your relationship with the client. I never have my “out of office response on,” because you can send a quick response. Don't give your client an opportunity to call someone else.

As a Business, the best way to move fast is having people in the right jobs. Have open/honest discussions with employees making sure they like what they’re doing and if they don’t, move them. An unhappy employee can wreak havoc in the company and with clients. A simple change of department could be all it takes. It starts with people and your employees make or break your company.

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www.JadeAlbertsConsulting.com

Do You Suck at Meetings?

People dread meetings, and the time they spend in them. There are many ways to improve meetings and would love to discuss all of them, but that would be a very long blog. I focused on the individual meeting and ways to handle worst case scenarios, plus a couple of tips to make them efficient. 

1. Are you going to be late? 

This is a bad scenario. Being late for a meeting shows a lack of respect. It doesn't matter if it's a long time client or your initial meeting, never be late. A person's most valuable resource is their time and if you don't respect it, why should they respect you. 

2. Canceling the Meeting 

An absolute last resort and you better have a good reason. If you have to cancel, do not send an email. Pick up the phone apologize and explain why. While on the phone set up another date. Make sure you apologize for the inconvenience and THANK them for rescheduling. 

3. When should I show up for a meeting? 

I show up 15 minutes before every meeting. I sit in my car, or my office and focus on what I want to accomplish. I go over my questions and the responses I might receive. I also review the questions I think they might ask me. During this time I'm 100% focused on the meeting. I arrive 5 minutes before the meeting starts. Arriving too early puts pressure on them to finish what they're doing, respect the time they've allotted to you.

4. How long should the meeting be? 

I always ask how much time they're willing to give and try not to go over 30 minutes. Research says that 20 minutes is the perfect length, any longer you lose their interest. Send the person information ahead of time and ask them to read it. This speeds things up and allows them to do more talking. It also shows that you respect their time. 

Be on time, be prepared and ready to go as soon as the meeting starts. A lack of preparation is easy to sniff out, don't let this be you. 

Thank you for your time and have a great day.

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Office Creativity: Social Media Style

It's time to break out your Employee creativity. How much have you spent hiring someone to create a marketing campaign for you? Most big firms have no idea who you are or what makes you tick. They sit in a room, pitch you ideas and hopefully one resonates with you.

It's time to start thinking inside the office. What I mean by that is have your employees contribute to your marketing campaigns. Who knows your company better than them? No one. You hire someone to engage the employees and bring it to life. Your staff is your Social Media Army. Other benefits are improved morale, teamwork and culture because they feel valued. You never know who has the next great idea.

Once YOU understand the ‘why & how’ of digital marketing, social media becomes much simpler to understand. You can do it from the confines of your shop with a consultant that's part of the team.
Thank you for your time and have a great day.
Follow me on Twitter, Facebook, and LinkedIn. Check out my Website for more information